Privacy PolicyEffective Date: May 28, 2025
This Privacy Policy describes how Walt Bell Digital ("Company," "we," "our," or "us") collects, uses, and shares information about you when you use our website https://waltbelldigital.com, SMS messaging services, and any related platforms or technologies (collectively, the "Services").
By accessing or using our Services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
a. Information You Provide:
Name, email address, phone number, and other contact details
Business name and details if applicable
Content submitted through forms or messages
b. Information Automatically Collected:
IP address, browser type, device information
Pages visited, actions taken on the site, timestamps
SMS interaction data (e.g., message delivery, open rates, opt-in/opt-out behavior)
c. Third-Party Sources:
We may collect information from third-party platforms such as GoHighLevel (a product of HighLevel LLC) or lead generation tools integrated with our services.
2. How We Use Your Information
To provide and manage our Services
To personalize content and recommendations
For marketing and communication, including email and SMS
To improve and maintain the performance of our website and platform
To comply with legal and regulatory obligations
3. Legal Basis for Processing
We process your personal data based on:
Your consent (opt-ins for SMS and email)
Contractual necessity
Legitimate interests (such as improving Services and marketing)
Compliance with legal obligations
4. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share information only in the following circumstances:
Service Providers and Technology Platforms: Your data may be processed through trusted third-party vendors, such as our backend CRM and communication infrastructure, which is powered by GoHighLevel (a product of HighLevel LLC). GoHighLevel acts solely as a data processor under our instruction and does not access, use, or share your data for its own purposes.
Legal or Regulatory Requirements: We may disclose information if required by law, regulation, subpoena, or court order.
Affiliates and Integration Partners: In some cases, we may share limited data with trusted partners strictly to provide and improve the functionality of the Services you use, and only under strict confidentiality and compliance terms.
5. SMS Compliance and Consent
Walt Bell Digital operates in compliance with U.S. federal regulations, including the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and carrier requirements for A2P messaging.
User Consent:
Users must explicitly opt-in to receive SMS messages
Consent is documented and stored
Message frequency, carrier charges, and how to opt-out (e.g., Reply STOP to cancel) are clearly communicated
Data Use for Messaging:
Only used for account updates, lead responses, appointment reminders, marketing, or support communications
No third-party message selling or sharing
6. Data Security
We use appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
7. Data Retention
We retain data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Users can request deletion of their data at any time by contacting us.
8. Your Rights
Depending on your jurisdiction, you may have rights to:
Access your personal data
Correct or delete your data
Object to processing or withdraw consent
Request data portability
Requests can be submitted by emailing [email protected].
9. Children's Privacy
Our Services are not intended for use by children under 13. We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date.
11.Contact Information
If you have any questions about these Terms or need support, you may contact us at:
Walter Bell
Walt Bell Digital
11731 East Colonial Dr
Orlando, FL 32817
Tel: 321-353-8650
Email: [email protected]
Website: https://waltbelldigital.com